Shipping Policy

Please note that processing times are separate from shipping times listed at checkout. All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped with pertinent tracking information. 

Shipping charges for your order are calculated and displayed at checkout. Orders over $49 qualify for free domestic shipping.

Please allow additional time for potential delays caused by a volume of orders or postal service issues which are beyond our control. If you have not received your order after 5 days of the scheduled tracking, please contact us with your order number at truenorthtotalwellness@gmail.com

In-store pickup

You can skip the shipping fees with free local pickup at the TNTW Wellness Lounge located at 576 Lee Street, Suite I, Atlanta, GA 30310. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions and available pickup times.  Please have your order confirmation email with you when you come.